KCH's Integrated Care Platform

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Governance
- A world class centre of clinical and aca..
  - We are active in community affairs
  - We employ people who care about our comm..
  - We use local businesses for supplies and..
- Assurance that the self-certification st..
  - Clinical quality self-certification stat..
  - Risk management self-certification state..
  - Self-certification statement of complian..
  - Self-certification statement of complian..
  - Service performance self-certification s..
Patients
- High quality patient-centred care
  - Cancer care
    - 2 week cancer consultation waiting time
    - 31 day cancer consultation waiting time
    - 62 day cancer consultation waiting time
  - Honoured appointments
    - Honoured inpatient appointments
    - Honoured outpatient appointments
  - Single Sex Accommodation
- Local integrated care services
  - Cure
    - First time cure
    - Speedy cure
      - Quick emergency treatment
      - Speedy cure for admitted patients
      - Speedy cure for non-admitted patients
  - Excellent patient engagement
  - Excellent patient experience
    - Fewer follow-ups
    - Patient satisfaction
    - Prompt discharge to primary or social ca..
Process
- Leadership of regional and national netw..
  - Leadership of cardiac services
  - Leadership of neuroscience services
  - Leadership of transplantation services
- Clinical effectiveness
  - Acute and specialist emergency services
  - Day surgery
  - Patient survival
    - Low risk patient survival
- Financial viability
  - Cost reduction
    - An efficient emergency department
    - Full theatre utilisation
    - Planned admissions
    - Short bed occupancy
      - Elective short bed occupancy
      - Non-elective short bed occupancy
  - Full resource utilisation
    - Full emergency inpatient resource utilis..
    - Full emergency outpatient resource utili..
    - Full non-elective inpatient resource uti..
    - Full outpatient resource utilisation
  - Income generation
- Patient safety
  - Fewer pressure sores
  - Fewer red adverse incidents
  - Fewer red status shifts
  - Fewer slips, trips and falls
  - Infection prevention
    - Fewer blood-borne viruses
    - Fewer CDT Cases
    - Fewer hospital acquired alert organisms
    - Less MRSA Bacteraemias
    - Less MRSA in elective patients
    - Less MRSA in emergency patients
    - Less VRE Bacteraemias
  - Less Venous Thromboembolism
Innovation
- Productivity improvements
  - Adequate attendance
  - Adequate staffing
  - An improved environment and facilities
    - Excellent hospital environment
  - Appraised staff
  - Completion of mandatory training
  - Minimal staff turnover
  - Workforce rationalisation
- A robust KCH & KHP governance system
  - A specification of a robust governance s..
  - An understanding of the need for a robus..
- Stronger research & education at KCH and..
  - Academic partnerships
  - Research with a clinical bias

Achievement measure

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Should the result be ≥ the target?

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Predictor indicator

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Should the result be ≥ the target?

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Accountability

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	Name	Job title

Indicators